Hope this answers your questionsUnfortunately we have had a network outage problem at our Data Centre end,
rendering most users/browsers unable to connect. The first occurrence of this
was 3:51am GMT and has only just been fully recovered. we have been told that
the problem has be fixed and most certainly not to expect any more downtime.
As this issue does not only affect us, but a lot of customers in this Data
Centre, we are struggling to get a personalised response from the support team
about the problem. We believe this to be totally unacceptable even though out of
our hands and sincerely apologise for the downtime and any inconvenience caused.
We also apologise for not getting a customer update e-mail out soon, for
security reasons our client system is only stored in readable/usable format on
our main server and backed up externally. As we could not access this server, we
were unable?use this client facility.
This is a very rare occasion and unexpected after over a year of solid network
and server uptime.
Once again, nfernoHosting apologises for any inconvenience caused and thanks you
for your continued support.
Kind regards
nfernoHosting Support
Website down
Moderator: Core Staff
Website down
Some of you may have noticed the website and forums were down yesterday. I was unable to find out what the problem was as the host of my website was also down. Today I got this email:
-
- Core Staff
- Posts: 13313
- Joined: April 13th, 2005, 8:22 pm
- Location: UK, London
Who is online
Users browsing this forum: No registered users and 21 guests